Hiring for Customer Service Executive - Medical insurance process customer service

Hiring For Customer Service Executive - Medical insurance process customer service

US based Voice Customer Service

HSC Freshers can also apply

Shift

5 days working 2 days off (Rotational)

US based night rotational shift

Salary-26k To 45k take home + Variables & Huge Incentives

Position : Customer Service Executive

Age : 19 to 50

Job description :

Resolving customer queries.

Providing accurate information to customers.

Eligibility Criteria :

Descent English communication.

Willing to work in Voice customer service process.

BPO experience would be an added advantage.

HSC Freshers can also apply

Salary-21k To 45k Take Home + Huge Incentives

Communication Skills should be Excellent to get hired in Leading BPO

To fix a slot for interview dial @ 8928681740

Job Location : Mumbai

Description

We are seeking a Customer Service Executive for our medical insurance process team. The ideal candidate will be responsible for providing exceptional support to our customers by addressing their inquiries, assisting with claims processing, and ensuring a seamless customer experience.

Responsibilities

• Assist customers with inquiries related to medical insurance policies and claims processing.
• Provide accurate information regarding coverage, benefits, and exclusions.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain and update customer records in the database accurately.
• Collaborate with internal teams to ensure customer satisfaction and effective service delivery.
• Educate customers on the various medical insurance products and services offered.
• Follow up on pending claims and provide updates to customers.

Skills and Qualifications

Skills Required

Medical Terminology, Customer Support, Claims Processing, Problem Solving, Communication Skills, Attention To Detail, Empathy