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Hiring For IDFC Bank BPO Customer Service Executive Voice Process
ConfidentialMumbai30+ days ago
Job descriptionexcellent communication in hindi and english graduates or undergraduates can apply freshers with good speaking skills are welcome basic computer knowledge willingness to work in rotational day shifts
key responsibilities :
- handle customer calls related to banking services
- assist with queries on accounts, transactions, or cards
- update customer information in crm system
- escalate complex issues to internal departments
- meet call quality, aht, and resolution targets
requirements :
Skills Required
Hindi, English, Call Quality, AHT
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Hiring For Customer • Mumbai
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