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VRM Hiring For Kotak- Thane
ConfidentialThane30+ days ago
Job descriptionMinimum educational qualification : Graduate. Candidates must reside near Thane; candidates from the western line will not be considered. Employment gaps exceeding one month are not acceptable. A minimum of one year of tenure in the current organization is mandatory. Strong conversational and English communication skills are essential.
Key Responsibilities :
- Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations.
- Drive insurance sales with assigned customers mapped to the VRM.
- Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance.
- Ensure high-quality communication while meeting productivity and service benchmarks.
- Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues.
- Adhere to information security protocols and quality process standards.
- Stay updated and comply with any process-related updates or changes.
- Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance.
Job Requirements :
Role : Relationship Manager
Industry Type : Insurance
Department : BFSI , Investments & Trading
Employment Type : Full Time, Permanent
Role Category : Life Insurance
Education
UG : Any Graduate
Skills Required
Banca, Cross Sales, BFSI Sales, Banking Sales, Banking Products
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Hiring For • Thane