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Global HR Operations Specialist
ConfidentialGurgaon / Gurugram8 days ago
Job descriptionResolve HR-related help requests in a timely and empathetic manner. Collaborate cross-functionally with payroll, legal, and tech teams to resolve employee queries. Maintain documentation and response logs for audits and process improvements. Stay updated with labor laws and statutory regulations in assigned countries. Ensure all HR processes and documentation are compliant with local employment laws. Work closely with legal teams to implement policy updates. Track service level agreements for onboarding / offboarding and help requests. Generate weekly / monthly reports on operational efficiency and issue resolution metrics. Identify process gaps and suggest continuous improvement initiatives. Experience : 0–3 years of experience in HR operations or employee lifecycle management. Technical Knowledge : A strong understanding of HR processes and local labor laws ( India region is a plus). Communication : Excellent communication and stakeholder management skills. Problem-Solving : The ability to work in a fast-paced, global environment and resolve help requests in a timely manner. Software : Familiarity with HR systems ( e.g., Zoho People, BambooHR ) is a plus.
We are seeking a proactive Global HR Operations Specialist to assist in the processing of accurate and timely payroll. The ideal candidate will have 0-3 years of experience and will be responsible for managing the employee lifecycle, from onboarding to offboarding, while ensuring compliance with local labor laws.
Roles and Responsibilities
Onboarding & Offboarding :
- Manage the end-to-end onboarding and offboarding processes according to defined SLAs (Service Level Agreements) .
- Coordinate with internal teams, clients, and third-party vendors to ensure seamless transitions.
- Trigger communication workflows and ensure document compliance.
Employee Helpdesk Management :
Compliance & Labor Law Adherence :
SLA Monitoring & Reporting :
Skills Required
Skills Required
Onboarding, Offboarding, Hr Operations, HR Systems
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Hr Specialist • Gurgaon / Gurugram
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