Job Description :
- Perform welcome / orientation calls with the newly hired employees, and regular follow-up calls with all the existing employees to resolve all open queries and concerns.
- Responsible for managing / answering the HR incoming emails and responding to the queries within the expected timelines.
- Attend to all employee-related queries such as any project updates, leave / vacation, company policies, injury reporting, referrals, timesheet submission, payroll, expenses, unemployment, etc.
- Encourage candidates / consultants to use the company application, Stafflinepro, to manage every aspect of their employment, new job opportunities, and dedicated helpdesk on the go across multiple devices.
- Rapport building and promoting the Companys Referral policy to the consultants.
- Filling and executing necessary HR / Employee related paperwork
- Responsible forend-to-end process of candidate / consultant offboarding.
- Review and approve vacation requests raised by the employees.
- Responsible for escalations / grievance handling. Handling employee grievances including working conditions, salary-related matters, etc.
- Responsible for providing superior customer service, and accurate and timely responses to Talent Management, Hiring Managers, and employees to ensure a professional and smooth work experience with the company.
Skills Required
Recruiting, Training, Payroll, Compliance, Hris, Legal, Onboarding, Benefits, Employee Relations, Performance Management