Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
Managing the Operations of Trade finance ops for the bank
Key Accountabilities
- Monitoring and Processing of Trade finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines
- Maintaining the Client services as per expectations at the desired levels and manage all the stake holders
Job Duties & Responsibilities
Monitoring and Processing of Trade finance transactions and manage BAU as per internal and regulatory guidelinesSound knowledge of UCP 600, URC, ISBP, URDG guidelinesPreferably CDCS certifiedKnowledge on Nostro Reconciliation and rules pertaining to such ReconLearn and Guide the team on various staff functions, including operations, management viewpoints and organisation's policies and practices affecting each phase of businessProvide support as needed in the various departments, including reporting, making / checking of transactions, creation of PPTs, customer service as neededStrengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptlyThe Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skillsOpen to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with team's performance to determine the success of the unitUnderstanding & highlighting the risks in the process, and work on process improvementsEnsure that the KPI's and KRI's are managed and maintained as per the group's expected standardsCapable of managing project level deliverables and targetsConstantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment processRequired Experience
Should be having capabilities to effectively handle all types of customer complaints, enquiries QueriesInteracting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactionsExcellent Client / Customer management skills, business orientationBe capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,A positive and attitude to work in a team and provide proper assistance and support to the team as required,Capability to identify areas of risk and suggestions to mitigateExperience in managing the large teamEducation / Preferred Qualifications
Graduate / Post GraduateCore Competencies
Strategizing and Problem-solving skillsThorough Knowledge on FEMA, managed trade finance operations with minimum experience of 12-15 yearsShould have managed large volumes and teamsPreferred having Knowledge of Trade / and A2 paymentsKnowledge of UCP 600, ISPB, URDGTechnical Competencies
Good knowledge on Microsoft applicationsOverview of systems used in Trade operationsFunctional Knowledge in handling SWIFTsWork Relationship
Excellent communication skillsPresentation skillsPrimary Location
India-Maharashtra-Vikhroli
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Sep 4, 2025, 2 : 30 : 00 AM
Skills Required
ucp 600 , nostro reconciliation , Microsoft Applications, URC, Swift