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Senior Client Servicing Manager

Senior Client Servicing Manager

YELLOW FRAMES LLPRepublic Of India, IN
1 day ago
Job description

Job Title : Senior Client Servicing Manager

Location : Andheri, Mumbai

Experience : 8–10 years

About Us :

At Yellow Frames LLP , we are a creative advertising agency driven by the power of ideas that inspire, engage, and deliver results. We collaborate with leading brands to craft impactful campaigns across digital, e-commerce, and traditional media.

We are now looking for a Senior Client Servicing professional with a strong advertising and production background to lead client relationships and ensure smooth execution of high-quality campaigns from concept to completion.

Role and Responsibilities :

As a Senior Client Servicing Manager , you will be responsible for managing key client accounts, driving strategic communication, and overseeing the end-to-end production process. Your role will combine strategic planning, creative collaboration, and hands-on project management to deliver exceptional results.

Client Relationship & Strategy

  • Act as the key liaison between clients and the agency, maintaining strong, trust-based relationships with senior client stakeholders.
  • Understand client objectives, brand positioning, and campaign goals to deliver strategic communication plans.
  • Lead client presentations, pitch strategies, and campaign reviews with clarity and confidence.

Campaign & Production Oversight

  • Supervise and guide the production process across digital, film, and traditional advertising mediums.
  • Ensure all campaigns are executed on time, within budget, and with superior creative and production quality.
  • Collaborate closely with internal teams — creative, strategy, design, and production — to translate ideas into impactful campaigns.
  • Team Leadership & Collaboration

  • Lead and mentor junior client servicing executives, ensuring effective coordination and timely project delivery.
  • Manage multiple projects simultaneously, fostering a culture of accountability, teamwork, and creative excellence.
  • Financial & Operational Management

  • Oversee project budgets, cost estimations, and timelines while maintaining profitability.
  • Handle vendor coordination and production approvals to ensure quality and consistency.
  • Insights & Reporting

  • Monitor campaign performance and provide actionable insights for continuous improvement.
  • Anticipate challenges and proactively resolve client or project issues to maintain smooth delivery.
  • What We’re Looking For :

  • 8–10 years of experience in client servicing within an advertising agency , with strong exposure to creative and production processes .
  • Proven ability to manage large-scale campaigns , especially in digital, e-commerce, and integrated media .
  • Excellent client management, communication, and presentation skills.
  • Strong understanding of advertising production , including film shoots, photography, digital content, and post-production.
  • Experience in leading and mentoring teams, managing multiple clients, and handling tight timelines.
  • Strategic thinker with attention to detail and creative sensibility.
  • A degree in Advertising, Marketing, Mass Communication, or a related field is preferred.
  • Why Join Yellow Frames LLP?

  • Be part of a vibrant, creative, and collaborative agency culture.
  • Work with leading brands on high-impact advertising and digital campaigns.
  • Opportunity to lead and grow within the client servicing and production domain.
  • Exposure to a diverse portfolio of projects across industries and media formats.
  • Ready to Join Us?

    If you’re a client servicing professional with a passion for creativity, strategy, and flawless execution — we’d love to hear from you!

    📩 Send your resume and portfolio to hr.yellowframes@gmail.com

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    Manager Client Servicing • Republic Of India, IN

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