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Senior Client Solutions Manager

Senior Client Solutions Manager

AviateRepublic Of India, IN
30+ days ago
Job description

At Gnani.Ai, we don’t just power conversations- we build AI agents that think, speak, and act.

Our voice-first, Agentic AI platform helps enterprises automate millions of customer interactions across voice, chat, and workflows- with zero handoffs, in 40+ languages, and at enterprise scale.

Trusted by 200+ customers, including Fortune 500 brands, we power 30M+ voice interactions daily in 40+ languages, including 12+ Indian languages.

Whether it’s securing transactions, scaling support, or driving collections- our AI agents are built for real-world business impact.

What We Offer :

A unified Generative AI CX suite built for action :

Inya : Free to use Bot Builder platform for Gen AI Agents

Armour365™ : Voice biometrics for real-time, secure authentication

Automate365™ : Omnichannel AI agents for process automation

Assist365™ : Live call intelligence to guide human agents

Aura365™ : Post-call analytics for QA and insights

What Powers Us : - Speech-to-speech Multilingual LLMs for natural, real-time conversations - Domain-specific SLMs tuned for BFSI, retail, auto, healthcare, and more -

20+ patents across voice, NLP, and intelligent orchestration - Agentic AI architecture for zero handoffs and autonomous decision-making

Why Teams Choose Gnani.Ai : - Built for Scale : Millions of calls. Dozens of languages. Zero handoffs.

  • Proven Results : Faster resolutions, 70% cost savings, and happier customers - Enterprise-Grade : SOC2, HIPAA, GDPR, PCI DSS, ISO 27001 certified -

Backed by Samsung Ventures and InfoEdge, with strategic partnerships with NVIDIA, Microsoft, and more

Headquartered in Bengaluru & California, we’re not just building AI- we’re leading the next wave of autonomous customer experiences.

About the Role

  • We are looking for sharp, energetic, and detail-oriented people who are passionate about selling solutions that transform the way customers engage with their customers. This individual will be in a key client-facing role and take ownership of all revenue generation for the entire company : hunting for opportunities, creating a methodical, data driven sales process;
  • filling and driving thesales pipeline;
  • and closing enterprise-level deals across all industry verticals for the West region.

    Responsibilities

  • Hunt and create opportunities along with Inside sales team.
  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key customer stakeholders and executive sponsors.
  • Clearly communicate the progress of monthly / quarterly opportunity conversion and revenue targets to internal and external stakeholders.
  • Develop new business with new clients and / or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.G. quarterly sales results and annual forecasts).
  • Prepare detailed Account plans for focused accounts.
  • Collaborate with pre-sales & inside sales teams to identify and grow opportunities within territory.
  • Assist with challenging client requests or issue escalations as needed.
  • Qualifications

  • Minimum 5 years of experience in B2B / Enterprise software sales with an emphasis on SaaS sales.
  • Experience in Conversational AI domain is desirable.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Solid experience with CRM software (e.G., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management opportunities at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.
  • Bachelor's degree or MBA.
  • Ability to work in an entrepreneurial work environment where self-motivated individuals succeed.
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    Senior Manager Client • Republic Of India, IN

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