We are seeking a proactive Business Development & Account Manager with a proven track record in new business development and account management. The ideal candidate will have 5-10 years of experience and will be responsible for building strong relationships with new clients, growing existing accounts, and ensuring client success and compliance with industry regulations.
Roles and Responsibilities
- New Client Development and Relationship Management : Build and maintain strong professional relationships with new clients, particularly in school districts and healthcare organizations.
- Account Growth : Successfully manage and grow accounts by understanding client needs, providing exceptional service, and identifying opportunities for expansion.
- Project Coordination : Facilitate effective communication and collaboration between internal teams and external stakeholders, ensuring alignment and results in projects involving school districts and other clients.
- Cross-Functional Collaboration : Work closely with company leadership on various initiatives and project deadlines, contributing insights and operational support to achieve organizational goals.
- Client Success & Compliance : Consistently prioritize client success, ensuring high standards of service delivery and compliance with industry regulations.
- Performance Metrics Management : Regularly analyze and report on metrics related to staff performance and client relations, utilizing data to drive improvement strategies.
- Market Development : Identify and pursue growth opportunities within the tri-state markets, leveraging industry knowledge and relationships to expand our footprint.
Skills Required
A proven track record in new business development and account management, particularly with U.S.-based healthcare Managed Service Providers (MSPs) and hospital systems.A deep understanding of the competitive landscape in the healthcare and education sectors, with established relationships that can be leveraged for business growth.Extensive experience with Vendor Management Systems (VMS) and experience in acquiring and managing new hospital accounts and other healthcare service accounts.The ability to think creatively about solutions, develop strategic plans, and execute on initiatives that drive results.Outstanding written and verbal communication skills, along with exceptional phone and in-person etiquette.Skills Required
Relationship Management, Market Development, Vendor Management Systems