Biz2Credit - Account Manager

We are seeking an experienced and client-focused Account Manager / Client Relationship Manager to lead strategic partnerships, ensure high client satisfaction, and drive business growth. This is a cross functional, high-visibility role involving stakeholder collaboration, project execution, and account expansion.

Location : Thane

Experience : 5+ Years

Key Responsibilities :

• Serve as the primary point of contact for key clients, ensuring satisfaction and long-term partnership.
• Develop and maintain strong relationships with clients to understand their needs and deliver tailored solutions.
• Engage with clients in the digital lending, fintech, or BFSI space to understand business goals and deliver tailored SaaS solutions
• Coordinate across internal teams to execute events and campaigns seamlessly.
• Manage project timelines, budgets, and deliverables while ensuring quality.
• Resolve client issues proactively with a solutions-focused approach.
• Present periodic performance reports and conduct review meetings with clients.
• Identify and pursue upselling and cross-selling opportunities to expand client engagement.

Required Skills & Competencies :

(ref : iimjobs.com)