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Customer Service and Inbound Sales / Upselling

Customer Service and Inbound Sales / Upselling

ConfidentialNoida
30+ days ago
Job description

Looking for people with good sales experience in International BPO.

  • Performing inbound calling with best customer service experience to new and existing wireline residential customers offering

telecommunications products and services.

  • Building customer relationships by uncovering their stories, getting to know their needs and
  • recommending product selections they feel good about

  • Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
  • Simultaneously navigating through multiple systems and tools while interacting with customers.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.
  • Desired Candidate Profile

  • Qualification : 10 + 2, Any Graduate
  • Graduate Freshers with good English communication skills interested in starting their career in international sales.
  • Both graduate freshers and Experienced (into BPO sales) can apply.
  • Excellent communication in English.
  • Comfortable with  graveyard shifts.
  • Skills Required

    Navigation, Inbound Calling, Customer Service, Communication

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    Customer Service • Noida

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