Customer Service / Sales

Job Title : Telesales Executive – Telecom Products Location : Noida About the Role : We are seeking enthusiastic and results-oriented Telesales Executives to join a dynamic team based in Kochi. The primary responsibility of this role is to proactively reach out to potential customers in the UAE market and effectively promote and sell a range of telecom products, including postpaid SIM cards, home broadband and TV services, and SMB (Small and Medium Business) solutions. The ideal candidate will possess excellent communication and persuasion skills, a strong sales drive, and the ability to work both independently and collaboratively to achieve sales targets. Responsibilities : Conduct outbound calls to potential customers in the UAE to introduce and explain telecom products and packages. Clearly articulate product features, benefits, and value propositions to prospective customers. Understand customer needs and tailor recommendations accordingly. Handle customer inquiries, address concerns, and provide accurate product information. Achieve and exceed assigned daily, weekly, and monthly sales targets. Maintain accurate records of all sales activities, customer interactions, and follow-ups in the CRM system. Follow up on leads and prospects to convert them into successful sales. Stay updated on the latest products, promotions, and market trends. Collaborate effectively with team members to foster a positive and productive work environment. Adhere to all company policies, procedures, and ethical sales practices. Qualifications and Skills : Proven experience in telesales or a similar customer-facing sales role, preferably within the telecom sector. Excellent verbal communication skills with a clear and persuasive telephone manner. Fluency in English and Hindi is essential. Proficiency in Arabic or other languages spoken in the UAE is an added advantage. Strong understanding of sales principles and techniques. Ability to build rapport and establish trust with potential customers over the phone. Results-driven with a strong motivation to achieve and exceed sales targets. Good organizational and time management skills. Basic computer literacy and familiarity with CRM systems. Ability to work independently and as part of a team. High level of professionalism, integrity, and a positive attitude. Willingness to work in a target-driven environment.