Hiring For Inbound Customer Service Associates For Multiple Clients

Key Responsibilities :

• Oversee customer service operations to ensure high standards of service delivery.
• Address and resolve customer complaints and inquiries promptly.
• Implement policies and procedures for consistent and reliable service.
• Conduct training sessions to maintain service quality and team effectiveness.
• Provide knowledgeable support on financial products and insurance policies, using company-provided leads.

Essential Requirements

Client Opportunities Available For :

Skills Required

crm software, Customer Support, Problem Solving, Active Listening, Data Entry, Multitasking, Conflict Resolution