Telecaller

Telesales Executive

Job Description :

Identify and cold calling for new business opportunities

Collecting Leads from Online, Agencies, existing Customers, ASM, etc. sources

Using sales scripts proffered by the company to drive sales and respond to customer for selling

Generating promising leads for fixing appointments for field sales and agencies

Calling for Feedback & References collection to customer and agencies

Focus on daily and monthly calling targets with respect to call volume and sales.

Making sure all Channel Partners are Active & doing good Business

Achieving Business Targets as per KRA-KPI

Provide support to and work cooperatively with other members of the sales team to achieve objectives

Developing and sustaining solid relationships with customers to encourage repeat business.

KRA

Lead Generation by calling.

Respond customer needs with solutions.

Refer customer complaints to supervisor for quality control.

Skills

Effective Communication.

Excellent phone manner and articulation.

Good computer knowledge - MS word, Excel, PPT.

Ability to cope up with rejection.

Exceptional customer service skills.

Kothrud / Pune

Skills Required

Telecaller, Customer Support