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Telecaller || ISP || ACT Fibernet
ConfidentialPune10 days ago
Job descriptionMinimum 1 year of experience in tele calling, customer support, or sales ( ISP / Telecom preferred ). Fluency in English (Additional regional languages are a plus). Strong persuasion, negotiation & interpersonal skills . Basic knowledge of broadband & internet services. Ability to meet sales targets & handle pressure. Immediate joiners preferred .
Key Responsibilities :
- Make outbound / inbound calls to promote internet plans & services.
- Explain pricing, features, and offers clearly to customers.
- Handle queries, complaints, and provide resolutions.
- Follow up on leads & convert them into sales.
- Maintain accurate customer data & call records.
- Coordinate with the sales team for smooth customer onboarding.
Required Skills & Qualifications :
Skills Required
Negotiation, Telecalling, Interpersonal Skills, Broadband, Customer Support
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Telecaller • Pune
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