Make outbound calls to potential customers and explain products / services.
Handle inbound queries and provide accurate information to customers.
Maintain a high level of customer engagement and satisfaction.
Record customer details, feedback, and interactions in the system.
Follow up on leads to achieve daily and monthly targets.
Coordinate with team members to improve call performance and conversion rates.
Adhere to company guidelines and ensure quality standards in every call.
Requirements
Requirements
Age between 20 to 30 years.
Strong verbal communication skills in Hindi and English (additional languages are a plus).
Basic computer knowledge and proficiency in handling CRM tools.
Ability to work under pressure and meet daily / weekly targets.
Good listening skills, patience, and customer-oriented attitude.
Prior experience as a telecaller or in customer service roles is preferred but not mandatory.
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Telecaller • Pune, MH, IN
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