Domestic telecaller

Job Type : Full Time

Experience : 6 Months to 2 Years

Type : Face to Face

Last Date : 20-Dec-2025

Posted on : 20-Nov-2025

Salary per month : Rs. 15000 - Rs. 20000

No. of vacancies : 4

Passout Year : 2021-2025

Gender : Both

Highest qualification mark : 90%

Education : Diploma,12th Pass (HSE),Any Graduate

Branch : 12th Pass (HSE)-12thpass

Sublocation : Pune-Others

Skills : Microsoft excel,Sales,Time Management,Customer Relationship,Customer Service,Outbound Sales ,Telecaller

Job Summary

We are looking for an energetic and persuasive Telecaller with at least one year of

experience in the FMCG sector. The candidate will be responsible for handling inbound and

outbound calls, maintaining customer relationships, and sales operations by generating

leads and follow-ups.

Key Responsibilities

Make outbound calls to existing and potential customers to promote FMCG products.

Handle inbound inquiries and provide accurate product information.

Maintain daily call records and update CRM or Excel reports.

Follow up on leads, quotations, and order confirmations.

Coordinate with the sales and marketing teams to meet sales targets.

Ensure customer satisfaction through prompt and professional communication.

Gather market feedback and customer insights to support sales strategies.

Required Skills

Excellent communication and interpersonal skills.

Good convincing and negotiation abilities.

Basic computer knowledge (MS Office, Excel, CRM).

Fluency in English, Hindi, and local languages (preferred).

Knowledge of FMCG product categories and distribution processes.

Educational Qualification

Minimum HSC / Graduate in any stream.

Skills Required

Telecaller, Customer Relationship, Time Management, Sales, Customer Service, Outbound Sales, Microsoft Excel, Crm