Telecaller

Key Responsibilities

• Outbound Calling : Make outbound calls to farmers and agri-business owners from provided lead lists to inform them about new products promotions and schemes.
• Sales and Promotion : Explain product features benefits and pricing in a clear and compelling way to generate interest and secure sales.
• Customer Relationship Management : Build and maintain strong positive relationships with customers by understanding their needs and recommending appropriate solutions.
• Inbound Call Handling : Answer incoming calls from customers and provide information resolve inquiries and address complaints professionally.
• Lead Generation : Identify new sales leads and opportunities through effective questioning and conversation with potential customers.
• Database Management : Maintain accurate and up-to-date records of customer interactions sales calls and customer information in the CRM system.
• Sales Targets : Strive to meet and exceed daily weekly and monthly call and sales targets.
• Market Feedback : Collect market and customer feedback to share with the sales and product development teams.
• Product Knowledge : Stay informed about all agricultural products and services offered including their benefits and applications.

Employment Type : Full Time

Experience : years

Vacancy : 1