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Production Support Engineer
mthreeMumbai, India30+ days ago
Job descriptionTypically, 2-4 years’ experience in a Production Support / Stability role. Coding / scripting skills : Python / Perl / Shell (Any Two). Strong debugging and problem-solving skills. Understanding of Distributed Systems. Understating of Database Concepts, SQL Queries and Database Performance. Experience working with application Monitoring / Alerting Tools (Splunk, Elastic Search etc.). Understanding of schedulers (Autosys, Control M, Comet etc.)
mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company.
Job Description :
Role : Production Support Engineer
Team : RPE
Location : Mumbai (Hybrid model with 2-3 days per week in the office)
Primary Responsibilities :
- Handle production management services including end user support, systems monitoring, incident management, problem management, plant management and event management.
- Build extensive business and application knowledge required for supporting client facing applications.
- Diagnose and resolve application issues to ensure optimal performance and usability.
- Develop automation to reduce toil, improve efficiency and eliminate customer impact.
- Provide root cause analysis with recommendations for improvements.
- Interface with Developers to drive application fixes with right business justification.
- Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.
Required Skills :
Production Support Engineer
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Production Engineer • Mumbai, India
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