Production Support EngineerConfidential • Navi Mumbai
Production Support Engineer
Confidential • Navi Mumbai
30+ days ago
Job descriptionPerform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis. Look for areas of improvement in monitoring, application stability. Should be open to learn FCIinhouse Product and other technologies and excel them. Communicate with line of business and management the overall status and health of the application. Be the first point of contact for production issues, support requests and alerts. Ensure issues and outages are properly documented. Proactively monitor application and infrastructure alerts and be able to react quickly. Documents major maintenance events and other significant product related issues Key part of constant improvement process. Recommending and implementing solutions to mitigate repeat issues and early detection. Directs and coordinates operation, maintenance, and repair of equipment and systems in field installations and internal teams. Communicate / escalate issues to appropriate functional areas with supporting evidence from application logs, pcap, service trend data etc. Writes and submits Engineering Change Requests (ECRs) to engineering to correct product performance deficiencies or reliability problems. Implement and manage service monitoring tools including agent-based application monitoring, log analysis / trending and health metrics. Documentation of application flows, monitoring techniques and resolution playbooks.
Skills Required
Log Analysis, Root Cause Analysis, Documentation, Incident Management, Troubleshooting, Monitoring
Create a job alert for this search
Production Engineer • Navi Mumbai
Related jobs
%20Private%20Limited)
%20Private%20Limited)
Production Support Engineer -.Net / Azure
Awign • Mumbai
Job type : Permanent role Job Description : We are looking for an experienced Production Support Engineer with strong...Show more
Last updated: 21 days ago • Promoted
Production Engineer
Dräger • Vasai, Maharashtra, India
Production Engineer – Dräger India.Initial location : Vasai | Future location : Pune.Are you ready to make a difference in saving lives through technology that matters?.
Dräger, a global leader in med...Show more
Last updated: 12 days ago • Promoted
Support Engineer
DoubleTick • Mumbai, Maharashtra, India
As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
AVI-SPL • Mumbai, Maharashtra, India
The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers a...Show more
Last updated: 30+ days ago • Promoted
Production Process Engineer
Belchem Industries (India) Private Limited • Kalyān, Republic Of India, IN
We are manufacturers and distributors of high-quality, popular active ingredients for the personal care industry.We have a state-of-the-art manufacturing facility that is equipped with the latest m...Show more
Last updated: 30+ days ago • Promoted
Production Support Manager
SID Global Solutions • Mumbai, Maharashtra, India
Job Title : Lead – IT Operations / Support (Night Shift Lead-in Rotation).Bachelor’s degree in computer science, Information Technology, or in related field.
Exchange, Clearing Corporation or banking i...Show more
Last updated: 9 days ago • Promoted
Denodo Support Engineer (Night Shift)
Insight Global • thane, maharashtra, in
Must Be able to start within 30 days.Rate : 12-20 LPA depending on level of experience.REMOTE NIGHT SHIFT - 8 : 30pm IST - 5 : 30 AM IST.
Incident and Change Management Experience.Capacity Management and...Show more
Last updated: 2 days ago • Promoted
Technical Support Engineer II
Aspect Software • mumbai, maharashtra, in
Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show more
Last updated: 12 days ago • Promoted
Senior SRE / Production Support Engineer
Confidential • Mumbai, India
Wissen Technology is Hiring for.Senior SRE / Production Support Engineer.At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries world...Show more
Last updated: 10 days ago • Promoted
Chemical Engineer (Production)
Belchem Industries (India) Private Limited • Kalyan, Maharashtra, India
We are manufacturers and distributors of high-quality, popular active ingredients for the personal care industry.We have a state-of-the-art manufacturing facility that is equipped with the latest m...Show more
Last updated: 30+ days ago • Promoted
L1 Support Engineer
SaasAnt • navi mumbai, maharashtra, in
The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show more
Last updated: 30+ days ago • Promoted
Application / production support
Confidential • Navi Mumbai, Mumbai
We are looking for a skilled Application Production Support Engineer to provide L1 support for critical business applications in the broking.
The ideal candidate should have hands-on experience with...Show more
Last updated: 16 days ago • Promoted
Production Engineer
Confidential • Navi Mumbai, Mumbai, India
The role entails the responsibility of providing production support to bank's software applications.It includes administering and resolving day to day production applications issues, providing upda...Show more
Last updated: 16 days ago • Promoted
Production Operations Engineer (Trading Systems / SRE / Application Support)
Confidential • Mumbai, India
The Global Production Operations Engineering (ProdOps) team is responsible for maintaining and scaling Optiver's low-latency trading systems.
The team ensures a safe, stable, and efficient productio...Show more
Last updated: 16 days ago • Promoted
Support Engineer Mumbai
BroadStream Solutions, Inc. • Mumbai, Maharashtra, India
Job Title : Support Engineer Playout.Reports To : Director of Engineering.Our teams spans across 6 countries around the world, working together to provide our customers with the very best software so...Show more
Last updated: 5 days ago • Promoted
L3 production Support
Confidential • Mumbai, India
Role : L3 support (Technical Specialist – Technical Support Engineer).A Tech support Engineer is responsible for the availability, performance, monitoring, and incident response, among other things,...Show more
Last updated: 11 days ago • Promoted
L1- Application & Production Support Engineer
Confidential • Navi Mumbai, Mumbai
Provide L1 / L2 application and production support for enterprise systems.Perform patch deployments, version upgrades, and coordinate application releases.
Analyze application and system logs to troub...Show more
Last updated: 16 days ago • Promoted
Support Engineer
Confidential • Mumbai, India
As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless...Show more
Last updated: 16 days ago • Promoted