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Inside Sales Specialist

Inside Sales Specialist

CapMindsChennai, Tamil Nadu, India
30+ days ago
Job description

Company Description

CapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally.

Role Description

This is a full-time on-site role for an Inside Sales Specialist located in Chennai. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and providing exceptional customer service on a daily basis.

  • Experience : Minimum of 2 years in a BDE / SDE or similar sales role.
  • Location : T.Nagar
  • Timings : 5 PM - 2 AM
  • Communication :

Exceptional oral and written business communication skills.

Ability to craft persuasive proposals and follow-up messages.

  • Sales Skills :
  • Comfortable with both inbound and outbound methodologies.

    Strong negotiation and objection-handling capabilities.

  • US Market Knowledge :
  • Demonstrated experience selling into the US (time zones, cultural nuances, buying cycles).

  • Tools & Tech Savvy :
  • Proficient with CRM platforms (Salesforce, HubSpot, etc.) and sales engagement tools (Outreach, SalesLoft).

    Familiarity with Sales Navigator and other prospecting resources.

  • Adaptability & Drive :
  • Quick learner who thrives in a fast-paced, evolving environment.

    Self-motivated with a hunter’s mentality and a collaborative team spirit.

  • Preferred :
  • Prior outbound experience in generating your pipeline.

    Experience in SaaS, technology, or professional services sectors.

    Key Responsibilities :

  • Lead Generation & Qualification :
  • Proactively identify and research potential clients in the US market.

    Qualify inbound leads (website, referrals, campaigns) and convert them into opportunities.

  • Outbound Prospecting :
  • Develop and execute targeted email, phone, and social-selling campaigns.

    Craft personalized outreach to engage C-level and decision-making prospects.

  • Sales Process Management :
  • Maintain accurate and up-to-date records in our CRM (e.g., Salesforce, HubSpot).

    Collaborate with Account Executives to ensure smooth hand-offs and deal progression.

  • Client Communication :
  • Deliver compelling product / service presentations and demos.

    Address client questions and objections with clarity and confidence.

  • Market Intelligence :
  • Stay current on industry trends, competitor offerings, and regulatory changes in the US.

    Share insights with the broader sales and product teams to inform strategy.

  • Performance Metrics :
  • Meet or exceed monthly / quarterly targets for qualified appointments and pipeline value.

    Report key metrics (conversion rates, call and email volumes, deal size forecasts)regularly.

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    Inside Sales Specialist • Chennai, Tamil Nadu, India

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