Company Description
CapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally.
Role Description
This is a full-time on-site role for an Inside Sales Specialist located in Chennai. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and providing exceptional customer service on a daily basis.
Exceptional oral and written business communication skills.
Ability to craft persuasive proposals and follow-up messages.
Comfortable with both inbound and outbound methodologies.
Strong negotiation and objection-handling capabilities.
Demonstrated experience selling into the US (time zones, cultural nuances, buying cycles).
Proficient with CRM platforms (Salesforce, HubSpot, etc.) and sales engagement tools (Outreach, SalesLoft).
Familiarity with Sales Navigator and other prospecting resources.
Quick learner who thrives in a fast-paced, evolving environment.
Self-motivated with a hunter’s mentality and a collaborative team spirit.
Prior outbound experience in generating your pipeline.
Experience in SaaS, technology, or professional services sectors.
Key Responsibilities :
Proactively identify and research potential clients in the US market.
Qualify inbound leads (website, referrals, campaigns) and convert them into opportunities.
Develop and execute targeted email, phone, and social-selling campaigns.
Craft personalized outreach to engage C-level and decision-making prospects.
Maintain accurate and up-to-date records in our CRM (e.g., Salesforce, HubSpot).
Collaborate with Account Executives to ensure smooth hand-offs and deal progression.
Deliver compelling product / service presentations and demos.
Address client questions and objections with clarity and confidence.
Stay current on industry trends, competitor offerings, and regulatory changes in the US.
Share insights with the broader sales and product teams to inform strategy.
Meet or exceed monthly / quarterly targets for qualified appointments and pipeline value.
Report key metrics (conversion rates, call and email volumes, deal size forecasts)regularly.
Inside Sales Specialist • Chennai, Tamil Nadu, India