We are seeking an accomplished and dynamic Senior Director to join our Sales Team. This role serves as a critical leadership position is designed for a seasoned professional with a proven track record in driving client success, revenue growth, and team development. The Senior Director will play a pivotal role in shaping strategies, leading client engagement, and ensuring operational excellence.Key Responsibilities-
- Collaborate with the GCC Head to define and execute client coverage strategies across geographies and sectors.-
- Provide leadership, guidance, and direction to Sales Managers, ensuring alignment with organizational goals.-
- Own and drive revenue targets by developing strong client relationships and identifying growth opportunities.-
- Act as a senior escalation point for critical client issues, ensuring swift resolution and client satisfaction.-
- Monitor business performance, analyze key metrics, and provide actionable insights to optimize outcomes.-
- Partner with cross-functional teams (Delivery, Finance, Operations, HR) to ensure seamless client delivery.-
- Mentor and coach managers, enabling skill enhancement and leadership development within the team.-
- Represent the organization at senior client forums, industry events, and strategic meetings.-
- Lead large-scale transformation initiatives to strengthen client partnerships and expand market presence.-
- Ensure compliance with internal policies, ethical practices, and regulatory requirements.Qualifications & Experience-
- 15+ years of progressive experience in client management, sales leadership, or global