Manager - Facility Management

About Business

JOB DESCRIPTION

Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Realty : Adani Realty is the real estate arm of one of India's leading infrastructure and development entities – Adani Group.With resolute commitment to 'Nation Building' and 'Growth with Goodness',we are developing real estate projects in the most promising destinations,integrating design aesthetics with cutting-edge construction technology.

Job Purpose : The Incharge - Facility Management O&M is responsible for managing the day-to-day operations of an assigned building or project. This includes overseeing essential services such as horticulture, billing, maintenance, and ensuring smooth execution of all on-site activities. The role ensures tenant satisfaction by maintaining high standards of service delivery and operational efficiency while adhering to established policies and procedures.

Responsibilities

Manager - Facility Management

Building Operations Management

Oversee daily operations of the property, ensuring all activities are carried out efficiently.

Ensure proper functioning of utilities, including electrical, plumbing, HVAC systems, and fire safety equipment.

Horticulture Maintenance

Supervise landscaping and horticultural activities to maintain the aesthetic appeal of the property.

Coordinate with vendors or teams to ensure timely care of plants, lawns, and other green areas.

Billing And Vendor Coordination

Manage billing processes, including utility bills, maintenance fees, and other associated costs.

Ensure timely collection of payments from tenants and service providers.

Facility Maintenance

Conduct regular inspections to identify maintenance needs and address them promptly.

Supervise housekeeping, security, and other on-site teams to ensure adherence to quality standards.

Tenant Management

Address tenant concerns and resolve complaints to ensure high satisfaction levels.

Act as the primary point of contact for tenants regarding operational matters.

Compliance And Safety

Ensure all activities are compliant with safety regulations and statutory requirements.

Maintain accurate records for audits and inspections.

Team Coordination

Supervise on-site staff, including housekeeping, security, and maintenance personnel.

Ensure all teams perform their duties effectively and maintain high service standards.

Reporting And Documentation

Maintain records of maintenance schedules, complaints, and billing.

Provide regular reports to senior management on property performance and operational status.

Key Stakeholders - Internal

Finance Team

Security Team

Safety

Construction Team

Projects Team

Key Stakeholders - External

Government Bodies

Police

Tenants / Customers

DISCOM

Vendors

Qualification

QUALIFICATIONS

Bachelors / Diploma in Mechanical / Electrical Engineering / Hotel Management.

Experience

Candidate should have 10 + years of hard core, proven experience in Facility Management Operations. He should have handled FM Operations for large premium Residential Projects / IT Parks / Commercial Complex consisting of multiple buildings.

• Should possess good leadership with excellent communication and presentation skills.
• Ability to interact with high profile tenants and senior management.
• The position requires a high degree of motivation, initiative, and drive with hands on operations knowledge.
• Strong on client interaction
• Commercial understanding in terms of contracts / vendors and compliance
• Should be able to prepare and monitor Building CAM, control expenses and recoveries
• Should be able to handle statutory compliances with regards to CFO, MPCB, etc. as and when required
• Added knowledge on society / condominium formation would be helpful.

Skills Required

Team Coordination, Electrical Engineering, Hotel Management, Facility Maintenance