B2B Collections Lead

Job Description

We are seeking a dynamic and result-oriented Collections Lead to manage and improve the end-to-end collections process for our B2B business. The role involves close coordination with the CEO–B2B Business, Sales, Finance, and Operations teams to ensure timely billing, dispute resolution, and on-time payments from key enterprise clients. The candidate will be responsible for driving credit discipline, monitoring outstanding receivables, and developing strong relationships with client CXOs and finance heads.

Key responsibilities include tracking aging reports, reducing past-due invoices, supporting sales teams in structuring customer credit terms, and proactively addressing collection challenges. The role requires leading monthly review meetings, escalating critical issues, and ensuring accurate and timely billing.

The ideal candidate should have 5–10 years of experience in B2B collections, credit control, or key account finance. Strong communication, negotiation, analytical skills, and the ability to work with senior leaders are essential. Experience in fast-paced industries such as logistics, SaaS, telecom, or manufacturing is preferred.