Talent.com
Collections Analyst
Collections AnalystHoneywell • Pune, Maharashtra, India
Collections Analyst

Collections Analyst

Honeywell • Pune, Maharashtra, India
3 days ago
Job description

Responsibilities

  • Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices looking at payment trends and history timely escalation and / or resolution of disputes and timely escalation of collection issues to the business
  • Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
  • Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
  • Analysis of financial information and / or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business
  • Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
  • Adds value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
  • Responsible for Unapplied Cash resolution and prevention
  • Prepare reports and attend cash calls with Business
  • Drive dispute resolution and ensure resolved disputes are cleared on a timely manner.
  • Participate on Continuous Improvement process by contributing to improvement ideas monthly while using RPS Techniques (5Why Fishbone Gembas)
  • Build Customer Rapport and effectively manage Past Dues via calls to customers and other communication channels (Email Sales Force Portal)
  • Manages a portfolio of Customer Segment A & B (with focus on digital based on regional specifics : Direct Debit ACH EDI SDI E-Commerce Credit Cards)

Qualifications

Qualifications Experience :

  • Graduation in Commerce Finance or related field
  • Experience in finance accounting collections or any other Accounts Receivables department
  • 7-8 years of directly related experience preferably in credit / collections

    • Professional Skills and Knowledge :

  • Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices.
  • Excellent credit skills required in areas such as insurance letters of credit financing and legal environment.
  • Strong problem solving interpersonal and financial analysis skills
  • Goal oriented motivated self-starter with excellent organizational skills and the ability to handle multiple tasks.
  • Excellent communication skills to perform calls and negotiation with customers
  • Excellent written and presentation skills with the ability to deal tactfully confidently and ethically with both internal and external customers.
  • Strong PC skills with proficiency in Excel and experience with other Microsoft Office products : Word PowerPoint Outlook Access
  • Knowledge of SAP A / R SalesForce systems highly desirable.
  • Fluent English necessary. Knowledge of 1 other languages is a plus :
  • Green belt Certification is a plus

    • Required Experience :

    IC

    Key Skills

    ArcGIS,Intelligence Community Experience,GIS,Python,Computer Networking,Data Collection,Intelligence Experience,R,Relational Databases,Analysis Skills,Data Management,Application Development

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Collection Analyst • Pune, Maharashtra, India