B2B Zonal Collections

Job Description

We are seeking a goal-driven B2B Zonal Collections Lead to manage and improve collections performance across assigned zones. The role is responsible for driving timely payments from key B2B customers, reducing outstanding receivables, and ensuring strong coordination between Sales, Finance, Operations, and customers’ finance teams.

Key Responsibilities :

Manage end-to-end collections for the assigned zone and ensure achievement of monthly / quarterly collection targets.

Track and monitor customer outstanding, aging, and disputed invoices; ensure early resolution of billing or service issues.

Engage with customer CFOs / finance heads and internal stakeholders to drive timely payments.

Partner with zonal sales teams to align on customer credit terms, escalations, and collection strategies.

Conduct regular zone-level review meetings with internal leadership and provide updates on receivables health.

Ensure adherence to credit policies and highlight risks or potential defaults.

Requirements :

4–8 years of B2B collections or credit control experience.

Strong negotiation, communication, and stakeholder management skills.

Experience in fast-paced sectors like logistics, telecom, SaaS, or BFSI preferred.