Junior Associate - Account Management
Location : Bangalore
Experience : 1–3 Years
Type : Full Time
About BrandStory Digital
- A leading digital marketing agency delivering end-to-end marketing solutions.
- Expertise in crafting impactful strategies for both B2B and B2C clients.
- Blend of creativity + data-driven execution to achieve measurable business outcomes.
Role Overview
Position : Junior Associate Account ManagementFocus : Build and nurture strong client relationships while ensuring successful campaign / project delivery.Key Traits : Client-focused, strong communicator, strategic thinker, and effective collaborator.Responsibility : Act as the bridge between clients and internal teams to drive satisfaction, retention, and growth.Key Responsibilities
1. Client Relationship Management
Act as the primary point of contact for assigned clients.Ensure seamless communication, understanding, and alignment with client objectives.Build long-term positive relationships to retain and grow accounts.2. Account Strategy & Delivery
Understand client objectives, brand guidelines, and market positioning.Provide strategic recommendations that align with client goals.Manage multiple accounts, ensuring timely delivery of campaigns within scope and budget.3. Campaign Coordination
Work with creative, strategy, and digital teams to develop and execute impactful campaigns.Monitor timelines, deliverables, and KPIs to ensure smooth execution.Prepare and present campaign proposals, reports, and performance reviews.4. Growth & Upselling
Identify upsell and cross-sell opportunities for additional agency services.Support revenue growth by spotting client needs beyond the current scope.5. Industry Awareness
Stay updated on industry trends, competitor activities, and best practices.Proactively bring insights and ideas to clients for added value.Key Requirements
Bachelor's degree in Marketing, Business Administration, Communications, or related field.Candidates with a design agency or digital marketing background are preferred1 3 years of experience as an Account Manager / Client Servicing Executive (agency environment preferred).Strong understanding of marketing, branding, digital campaigns, and media channels.Excellent communication, presentation, and interpersonal skills.Ability to manage multiple projects under tight deadlines.Strong problem-solving skills with a proactive mindset.Proficiency in MS Office Suite / Google Workspace (project management tools like ClickUp, Trello, Asana are a plus).What We Offer
A dynamic, creative, and collaborative work environment.Opportunities to work with top brands across industries.Clear pathways for professional growth and skill development.Skills Required
Ms Office Suite, Branding, Marketing