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international US process / client support

international US process / client support

ConfidentialNavi Mumbai, Mumbai, Pune
7 days ago
Job description

Key Responsibilities :

  • Provide customer support for US clients in a professional manner.
  • Resolve queries and concerns effectively, ensuring high customer satisfaction.
  • Meet performance targets and adhere to service quality standards.
  • Maintain detailed documentation of all customer interactions.
  • Work as part of a team to achieve department goals.

Candidate Requirements :

  • Gender : Male & Female both can apply.
  • Education : Any Graduate or Diploma.
  • Language : Must be well-versed in English (both written and spoken).
  • Shift : Willingness to work in Night Shift .
  • Week-offs : 5 working days with 2 rotational week-offs.
  • Skills Required

    Customer Support, Client Interaction, Time Management, Service Quality

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    International Support • Navi Mumbai, Mumbai, Pune

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