Customer Support- International

Role & responsibilities

• Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.
• Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
• Focus primarily on customer and employee interactions rather than transaction processing.

Qualifications :

Skills Required

Communication Skills, International Voice Process, Customer Support, Us Process, International Call Center, BPO Voice