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Client Services Representative International Process BPO
ConfidentialNavi Mumbai, Mumbai, Mumbai City10 days ago
Job descriptionExperience : 2+ years of Client services experience in the International BPO industry Education : University degree (Bachelors) required High level of MS Excel skills required Language skills : Fluent English Good quantitative / analytical skills Excellent oral / written communication skills are required Competitive salary package Performance-based annual bonus (cash and stocks) Group Medical & Life Insurance Modern offices with free amenities & fully stocked cafeterias Monthly food card & company-paid snacks Hardship / shift allowance with company-provided pickup & drop facility Attractive employee referral bonus Frequent company-sponsored team-building events and outings
Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities
Job Responsibility
- Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications
Company Benefits & Perks
Skills Required
Ms Excel, Financial Products, Analytical Skills, Communication, Client Services
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Client Service Representative • Navi Mumbai, Mumbai, Mumbai City