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Customer Support Associate – International Voice Process

Customer Support Associate – International Voice Process

ConfidentialNavi Mumbai, Mumbai City, Mumbai
8 days ago
Job description

Job Title : Customer Support Associate – International Voice Process

Location : Malad, Mumbai

Experience : Graduate + Fresher OR HSC + Minimum 1 Year of Experience (International Voice / Domestic Voice)

Key Responsibilities :

  • Handle international voice process calls with professionalism.
  • Provide excellent customer support while ensuring high-quality communication.
  • Resolve customer queries efficiently and maintain customer satisfaction.
  • Work in night shifts as per business requirements.
  • Ensure adherence to process compliance and quality standards.

Job Requirements

  • Excellent communication skills (spoken & written).
  • Minimum 1 year experience in International Voice OR Domestic Voice process (preferred).
  • Ability to work in 24
  • 7 shifts (5 days working with 2 rotational offs).
  • Immediate joiners preferred.

    • Compensation & Benefits

  • Salary : Flat ₹34,000 in-hand per month.
  • Shift : Night shift (rotational offs).

    • Interview Process : Single round of interview.

    Skills Required

    Customer Support, Voice Process

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