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Application Support Specialist - Troubleshooting
Pyxidia Techlab LLPBangalore30+ days ago
Job descriptionProvide Level 2 support for business applications. Should be able to work on night shifts independently. Diagnose and resolve application-related issues, escalating complex cases as needed. Collaborate with IT teams and vendors for system updates, patches, and enhancements. Assist with user onboarding, training, and documentation. Monitor application performance and ensure uptime and reliability. Manage service requests through GSN. Support data integrity, security, and compliance standards.
Requirements :
- Experience with application support, troubleshooting, and issue resolution.
- Experience with supporting applications developed on Java or .Net.
- Knowledge of databases (SQL), operating systems (Windows / Linux), and networking basics.
- Be able to Support applications running on Openshift / Azure technologies.
- Familiarity with ITIL processes and ticketing systems.
- Strong analytical and communication skills.
Ready to embark on the journey? Heres what we are looking for :
(ref : hirist.tech)
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Application Specialist • Bangalore
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