SysTrack Implementation Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Lead the deployment, configuration, and optimization of Lakeside SysTrack across enterprise environments.

Collaborate with infrastructure, EUC, and ITSM teams to ensure seamless integration with tools like ServiceNow, Jira, and SCCM.

Customize sensors, alarms, and dashboards to monitor system health and user experience.

Develop and maintain automation scripts (e.g., PowerShell) for deployment and reporting.

Support compliance audits, software asset management, and performance tuning.

Provide SME-level support during implementation, upgrades, and troubleshooting.

Train internal teams and stakeholders on SysTrack usage and best practices.

Your Profile

10+ years of experience in IT infrastructure or EUC, with 8+ years of hands-on SysTrack experience (deployment, administration, operations).

Strong understanding of desktop virtualization (AVD, Citrix, VMware), Active Directory, and network dependencies.

Proficient in PowerShell scripting, basic SQL, and dashboard / report creation.

Familiarity with ITSM tools (ServiceNow, Jira) and compliance frameworks.

Preferred : Lakeside Certified SysTrack Administrator, ITIL v4, Azure Fundamentals.

Excellent communication and documentation skills.

What You Will Love Working at Capgemini

Be the go-to expert for a critical digital experience monitoring platform.

Drive innovation through automation and proactive monitoring.

Collaborate with global teams and clients on high-impact transformation projects.

Grow your expertise in EUC, observability, and IT operations.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.