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Application Support Engineer - APM Tools
upGradBangalore30+ days ago
Job descriptionExcellent troubleshooting and debugging ability. Hands-on experience in Appium monitoring. Exposure to Dynatrace or similar APM tools (preferred). Good command over SQL, Unix / Linux commands, and scripting. Familiarity with GCP or any Cloud platform (GCP preferred). Knowledge of BFSI applications and standards (preferred). Strong communication and analytical skills. Able to work rotational shifts between 7 AM to 11
Position : Application Support Engineer (Apm Monitoring)
Location : Bangalore
Shift : 16 / 7 (Rotational between 7 AM - 11 PM)
Experience : 5- 9 years
Domain : BFSI (Preferred)
Key Responsibilities :
- Monitor applications using Apm and other relevant tools.
- Fetch logs, analyze system / application issues, and perform root cause analysis.
- Respond to L1 and L2 support queries efficiently within SLA.
- Create and maintain reporting dashboards using SQL queries.
- Provide daily health checks and technical updates to stakeholders.
- Escalate critical incidents and follow through until resolution.
Skills Required :
(ref : hirist.tech)
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Application Support Engineer • Bangalore
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