Desktop Support

ConfidentialPune

30+ days ago

Job description

2+ years of relevant experience in Desktop Support End User, Troubleshooting VOIP related issues

Knowledge of LAN and WAN Systems

Protocols LAN / WAN, TCP / IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs

Configure / troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices

Network end point testing

Antivirus End point protection

Should be able to configure and trouble-shoot business standard applications

First level Support to end users

Escalation and resolution follow-up with other parties like vendors

Microsoft Office Suite 2003 / 2007 / 2013

Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype / Teams

Windows XP / 7 / 10 and Apple Macintosh Operating systems

Active directory

Skills Required

LAN / WAN, Tcp / ip

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Desktop Support • Pune

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