Reception and Administration Officer

Full-time, Fixed Term Appointment for 2 Years

Reference number : 151115462

About the position

As Australia’s first private, not-for-profit university’, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Excel as a team player in a dynamic and supportive work environment
• Showcase your exceptional customer service skills

Leverage your strong administrative background and expertise to provide comprehensive support across all areas within the Office of Future Students, ensuring smooth and efficient operations.

Reception and Administration Officer

Office of Future Students

Full Time, Fixed Term for 2 years

Position Reference No : 151115462

Join Australia’s number one University for teaching

About the Position

The Office of Future Students (OFS) at Bond University has a clear vision to raise the University's global reputation as a premium institution with a distinct value proposition, to generate growth opportunities and to encourage more students to consider, engage with, and ultimately choose to study at Bond University. This position is a customer facing role that will be physically situated at the reception desk in the Office of Future Students.

This integral role is the initial touchpoint for all prospective future students, along with the broader community seeking information about Bond University.   Responsible for ensuring efficient and smooth operations to assist all visitors and external and internal stakeholders, the Reception and Administration Officer connects with the University’s main incoming phone lines and Office of Future Students via phone, in-person or online channels.

The role provides general administrative assistance to all areas within the Office of Future Students, processing student data and recording all enquiry information in CRM. This role is required to work in a supportive team to manage and complete all assigned tasks efficiently and to the highest standard.

About the person

The successful candidate will be available to work Monday to Friday, from 8 : 30 a.m. to 5 : 00 p.m, and will demonstrate the following :

Salary details

The salary for this position commences at $71,938.46 per annum plus 12% superannuation per annum.

Please note : The fixed term of this employment contract will be for up to 2 years, with 12 months' probation. The prospect of conversion to a continuing employment contract will be discussed at the end of the contract term.

Additional information

Position-related enquiries can be directed to Shelley Martain, Project Manager at smartain@bond.edu.au or 07 5595 4081.

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria.

Click Apply Now and Create New Account to get started. You can :

Please ensure your application includes :

For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close : 11 : 59pm, Sunday 16 November 2025

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University .

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit  Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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