Telecallers

Roles and Responsibilities

• Handle inbound calls from customers to resolve their queries and concerns.
• Provide excellent customer service by addressing issues promptly and professionally.
• Meet daily / weekly targets for call handling, sales conversion, and customer satisfaction ratings.
• Collaborate with team members to achieve common goals and objectives.
• Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

Skills Required

Telecallers, Bpo, Call Centre