Oracle Fusion P2P : Service Engineer

Key Responsibilities :

• Work with Oracle Fusion Procure to pay modules including Purchasing, Supplier management, and Payables
• Configure and maintain Fusion application functionality across Procure to Pay (P2P) areas
• Implement best practices for procurement and payment processes
• Ensure system integrity and optimal performance of the P2P modules
• Provide technical expertise for system enhancements and issue resolutions
• Serve as the first point of contact of contact for Oracle Fusion Procure to Pay modules including Purchasing, Supplier management, and Payables
• Triage, prioritize, and route incoming issues related to Fusion application functionality across Procure to Pay (P2P) areas
• Provide initial diagnosis and troubleshooting for P2P module issues before escalation when necessary
• Implement best practices for incident management and resolution in procurement and resolution in procurement and payment processes
• Ensure system integrity and optimal performance of the P2P modules through proactive monitoring
• Collaborate with Application Manager and implementation team on support activities
• Provide technical expertise for system to resolve issues
• Develop and implement standard operating procedures for issues management
• Monitor and report on issue trends to identify opportunities for system improvement

Qualifications :

Skills Required

Procurement, Workflow, Supplier Management, Oracle Fusion, Incident Management