Sigmasoft - Oracle SBC Engineer - SIP Protocol

Job Responsibilities :

• Install, configure, and maintain Oracle SBC devices to ensure secure and seamless VoIP communication across enterprise networks.
• Manage SIP trunking, call routing, and protocol interworking using Oracle SBC solutions.
• Monitor and troubleshoot SBC performance, network connectivity, and call quality issues.
• Collaborate with network, telecom, and security teams to implement SBC-related policies and optimize system performance.
• Perform regular firmware and software upgrades on Oracle SBC appliances to ensure system stability and security compliance.
• Conduct capacity planning and system scaling to support growing voice traffic demands.
• Create and maintain detailed documentation of SBC configurations, procedures, and network diagrams.
• Respond to and resolve incidents related to SBC infrastructure in a timely manner.
• Participate in design and architecture discussions related to VoIP infrastructure and SBC deployments.
• Ensure compliance with enterprise security policies and industry best practices for SBC and Qualifications :
• Proven experience with Oracle Session Border Controller (SBC) configuration, management, and troubleshooting.
• Strong understanding of SIP protocol, VoIP architecture, and real-time communications.
• Experience with call routing, SIP trunking, and security features within SBCs.
• Familiarity with network protocols such as TCP / IP, UDP, RTP, TLS, and QoS mechanisms.
• Ability to troubleshoot network connectivity, firewall, NAT traversal, and interoperability issues.
• Knowledge of enterprise voice networks, IP telephony systems, and UC platforms (Cisco, Avaya, Microsoft Teams, etc.) is a plus.
• Experience with monitoring tools and logging to diagnose SBC performance and call quality issues.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.
• Relevant certifications in VoIP, networking, or Oracle SBC technologies are advantageous.

(ref : hirist.tech)