Senior Director of Operations, West India

Additional Information

Job Number 25171118

Job Category Rooms & Guest Services Operations

Location Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India, 400099VIEW ON MAP

Schedule Full Time

Located Remotely N

Position Type Management

Corporate Senior Leader Job Description

Position Title : Senior Director of Operations, West India Functional Job Family : Operations Primary Job Family : Senior Leader Career Band : Purple Reports to : Market Vice President, West India Department : Operations

Job Summary

CLS Position Summary

As a member of the professional staff, contributes a high level of specialized knowledge and skill in the Operations area to support department and / or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives.

Specific Job Summary

The Senior Director of Operations, West India is responsible for overseeing Rooms Operations, Food & Beverage Operations and Quality Assurance for all hotel brands in the West Market. A key responsibility is to ensure 'pull through' of programs, processes and initiatives at the property level. Specific areas of focus include operations troubleshooting, working effectively with property management teams, technical training, International Quality Assurance Program, pre-opening, hotel conversions, effective F&B concepts, front office, housekeeping, spa and recreation.

CANDIDATE PROFILE

Education And Experience

• Generally a professional position requiring significant knowledge and experience in one or more disciplines and / or business operations as well as associate and / or organizational management experience.
• College degree and / or relevant experience generally required.
• 10 years progressive work experience in the hotel industry with focus in Rooms / F&B Operations.
• Proven experience in understanding contracts, presentation / public speaking skills, International SOP's, operations budgets and capital budgets is essential.
• Considerable work experience in South Asia market is essential.

CORE WORK ACTIVITIES

CLS Expected Contribution

Specific Expected Contribution

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills Required

brand standards, Event Management, Food Safety, Technical Training, Quality Assurance