Director of Operations

Job Description

Position Title : Director – Operations

Location : Mumbai / Pune

Reports To : Executive Director

Travel : Frequent between Pune / Lonavala / Mumbai

About ISC :

India Sponsorship Committee (ISC) is a purpose-driven organization dedicated to

transforming the lives of children, women, and marginalized communities through education,

empowerment, and sustainable development. Our work is rooted in integrity, impact, and

inclusivity as we strive to build resilient, accountable, and compassionate communities.

Position Summary :

The Director – Operations is a pivotal leadership role responsible for driving operational

excellence, building and empowering high-performance teams, and fostering an ecosystem of

accountability and innovation. This role demands a seasoned leader with a proven track

record of managing complex operations, delivering results, and strengthening both internal

systems and external relationships. The ideal candidate will be a strategic thinker, a master of

execution, and an exceptional communicator capable of inspiring trust and engagement

across diverse stakeholders.

Key Responsibilities :

Operational Excellence :

• Lead ISC's operational strategy with a relentless focus on efficiency, scalability, and

quality outcomes.

enhance program delivery and organizational performance.

building resilient operational frameworks.

and reporting systems.

management, and cost optimization.

organization. Strong and Proven Leadership :

ownership, and continuous learning.

feedback, and recognizing high performance.

promoting a culture of empowerment.

achieve shared objectives.

Fundraising Innovation and Partnership Retention :

strategic donor engagements.

sustainability and mission alignment.

relationships with existing donors and partners.

approaches and outcomes.

CSR Communications and External Relations :

impact, needs, and opportunities with credibility and passion.

reporting, social media, newsletters, and impact storytelling.

communication and effective stakeholder engagement.

reputation and thought leadership.

Internal Communications and Culture Building :

and trust across teams.

every team member feels heard and supported.

learning.

employee wellbeing.

Accountability and Compliance :

across departments.

donor requirements are met with integrity.

team members.

Key Skills and Qualifications :

CSR sectors.

complex processes with precision.

partnership development.

resource optimization.

engagement, reporting, and public representation.

resilience.

with organizational strategy.

Preferred Attributes :

frameworks.

Skills Required

Stakeholder Engagement, Cost Optimization, operational strategy