Analyst III - IT Solutions - Manhattan ( Outbound )

This role is responsible for the successful implementation, configuration, and support of Warehouse Management IT systems, primarily Manhattan Associates Active platform (MAWM), with a focus on Outbound processes. The analyst will ensure MAWM solutions are effectively customized, deployed, and maintained to support efficient warehouse operations.

Contribution :

Ensures seamless warehouse operations by delivering optimized MAWM solutions, providing technical expertise, training, and process improvements, while supporting IT operations and cross-functional teams.

Primary Duties & Responsibilities :

• Collaborate with stakeholders to gather and analyze business requirements for MAWM Outbound processes.
• Manage development, configuration, deployment, monitoring, maintenance, and support of MAWM systems.
• Build and optimize a Global Center of Excellence for solutioning, testing, configuration, and deployment support across multiple countries.
• Provide training and support to ensure effective adoption and utilization of MAWM solutions.
• Develop and maintain documentation, including configuration guides, user manuals, and training materials.
• Troubleshoot and resolve issues related to MAWM configuration.
• Collaborate with IT, operations, and third-party vendors for seamless integration and operations.
• Identify opportunities for process improvement and optimization within MAWM solutions.
• Advise the business on new technical capabilities and ensure delivery of desired IT solutions.
• Ensure compliance with project delivery methodologies and promote continuous improvement.
• Stay updated with developments and best practices in MAWM and warehouse management systems.

Experience & Educational Requirements :

Preferred Certifications :

Skills & Knowledge : Behavioral Skills :

Technical Skills :

Tools Knowledge :

Skills Required

Sql, Python, Tableau, Power Bi