Business System Analyst III -Ecommerce BTIT

Education :

• Bachelor s degree in computer science, Information Technology or any other related discipline or equivalent related experience. 6+ years of directly related or relevant experience, preferably in client software solutions design or management of IT Operations.
• Certified Business Analysis Professional (CBAP) (Desired).
• Lean Six Sigma (Desired).
• ITIL, ITSM Certifications (Desired).

Skills and Knowledge :

• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency in project management methodologies (Agile, Waterfall) and tools (e.g., JIRA, Confluence).
• Experience with data analysis and reporting tools (e.g., SQL, Power BI, Tableau).
• Knowledge of enterprise architecture frameworks and best practices.
• Relevant certifications (e.g., CBAP, PMI-PBA, PMP) are a plus.
• Microsoft Office Suite.
• Business Intelligence Tools like Tableau, Power BI.
• Programming and Development Languages - JavaScript, HTML / CSS, Python, SQL.
• CRM platforms such as SAP, Salesforce.
• Application Design and Management.
• Data Security.
• Database Management Systems.
• Information Security Strategy.
• Server Technologies.
• Software Design and Testing.
• Technical Documentation.
• Decision Making.
• Coaching & Mentoring.
• Multitasking.
• Planning.
• Prioritization and Organization.
• Problem Solving.

Skills Required

Jira, Confluence, Sql, Power Bi, Tableau