Production Support Engineer

Job Title - Production Support Engineer

Location - Hyderabad

Experience - 3-8 Years

NP - Immediate Joiners Only

Job Role -

It’s your chance to :

• Work within our Customer Support and Product Engineering Groups to provide world-class engineering support at a product component level.
• Perform complex product debugging and remediation when needed, working alongside the CSS / PG to drive Support ticket and incident resolution for configuration, code, or other service deficiencies impacting customers.
• Identifying emerging trends or re-occurring escalation scenarios and drive engineering opportunities to mitigate and / or eliminate from the workflow. This can include a range of potential coding categories, such as self-healing mechanisms, transparency, and automation, which increase the capabilities of our Support teams and customers to mitigate issues or proactively prevent issues from occurring.

Skills and Qualifications

Interested candidates can share your resume to Madhusmita.Mohapatra2@ltimindtree.com with below details.

Total Experience -

Relevant Experience in Customer Support / Escalation Management / Incident Management -

Years of Experience in Powershell -

Current Location -

Prefer Location -

Notice Period -

Thanks&Regards

Team - Talent Acquisition