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Product Support Specialist
Launchio Consultinghyderabad, telangana, in5 days ago
Job descriptionProven experience working with Windows products. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and in a team-oriented environment. Immediate availability to join. Competitive salary package (₹5 LPA – ₹7 LPA depending on experience). Opportunity to work in a collaborative and dynamic environment. Career growth and learning opportunities.
Job Description – Product Support Specialist
Position : Product Support Specialist
Location : Hyderabad, India
Salary : ₹5,00,000 – ₹7,00,000 per annum (based on experience)
Joining Requirement : Immediate Joiners Only
About the Role
We are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will have strong expertise in Windows products and a passion for delivering excellent technical support to end users.
Key Responsibilities
- Provide technical support for Windows-based products and solutions.
- Troubleshoot, diagnose, and resolve product-related issues in a timely manner.
- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Maintain accurate documentation of reported issues and resolutions.
- Ensure high levels of customer satisfaction through professional communication and problem-solving.
Requirements
What We Offer
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Product Specialist • hyderabad, telangana, in