IT Operations Applications Service Owner

Description

Mission

The Operations Application IT Service Owner is responsible for the full lifecycle ownership of critical IT global applications that support business operations such as manufacturing systems supply chain R&D innovation inventory logistics and procurement platforms. This role ensures these applications are stable secure optimized and continuously aligned with the evolving needs of operational teams.

Responsibilities

1. Service Ownership

• Serve as the accountable owner for the performance stability and availability of assigned operational applications.
• Maintain the service strategy and roadmap aligned with IT architecture standards and business operational goals working closely with the Operations BPO and BPA.
• Ensure applications are compliant with security regulatory and operational risk requirements.

2. Service Performance & Operations

3. Business Relationship Management

4. Change & Release Management

5. Vendor & Financial Management

6. Continuous Improvement & Innovation

Requirements

Experienced in translating demand from Idea to requirements that are used as a basis for workload estimation and (detailed) solution design

Proven Project Management skills leading small to medium size projects and familiar with common project methodologies (Agile Prince II)

Key Skills

Information Technology,Contract Attorney,Fire Alarm,Catia,Asic

Employment Type : Full-Time

Experience : years

Vacancy : 1