Front Desk Executive

Job Description :

We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting business development and local marketing initiatives. The ideal candidate will act as a key liaison between clients and Advisors, ensuring high levels of satisfaction and contributing to the studio's growth objectives.

Key Responsibilities :

Client Management & Front Desk Operations

• Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience.
• Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives.
• Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability.
• Uphold and enforce all Brand Standards at the front desk and across the studio.
• Maintain a clean, organized, and professional front office area at all times.
• Supervise front office staff (if applicable), including assigning shifts and monitoring performance.

Business Development & Marketing Support

Reporting & Operational Oversight

Desired Candidate Profile :

Additional Skills (Preferred) :

Skills Required

Front Desk