Front Office Executive For Real Estate Firm
ConfidentialChennai30+ days ago
Job descriptionStrong team working abilities, fostering a collaborative office environment. Proficiency in using the Windows environment for daily tasks and record keeping. Possess basic sales ability to support client inquiries and direct leads. Demonstrates strong hospitality and a customer-focused approach. High adaptability to cater to diverse customer needs and situations. Exceptional self-control and composure, particularly when addressing complaints. Good relationship skills to build rapport with clients and colleagues.
We are seeking a welcoming and adaptable Front Office Executive to be the first point of contact for our real estate firm. This role is crucial for creating a positive impression, efficiently managing communications, and supporting our clients with a high level of professionalism and self-control.
Key Responsibilities :
- Guest Welcome : Warmly welcome and greet all guests and visitors to the real estate firm, ensuring a professional and hospitable first impression.
- Call Management : Efficiently handle all incoming and outbound telephone calls, directing them appropriately, taking messages, and providing information as required.
- Customer Needs Management : Demonstrate adaptability in coping with the diversity of customers and their unique needs, ensuring a tailored and positive experience.
- Complaint Handling : Exhibit self-control and professionalism in handling any complaints or challenging situations, striving for satisfactory resolutions.
Required Skills :
Skills Required
Windows Environment, Sales, Hospitality, Call Management
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Front Office Executive • Chennai