Front Office Executive - E commerce

Key Responsibilities :

• Client Interaction : Greet and welcome clients in a professional and courteous manner.
• Front Desk Management : Handle the front office activities including answering phone calls, responding to emails, and directing queries to appropriate departments.
• Visitor Management : Register and direct visitors, ensuring the security protocols are followed.
• Scheduling & Coordination : Schedule meetings, appointments, and manage the calendar for senior management.
• Mail Handling : Receive, sort, and distribute incoming and outgoing mail and packages.
• Office Supplies Management : Maintain office supplies and order inventory when necessary.
• Document Management : Maintain and file documents in an organized and easy-to-access manner.
• Assist Other Departments : Provide administrative support to different departments as needed.
• Customer Service : Address client inquiries, complaints, and feedback with excellent customer service.
• Reception Area Maintenance : Keep the front office area clean and well-organized, ensuring a welcoming environment.

Skills Required

Customer Service, Front Desk Management, Organizational Skills, Time Management, Attention To Detail