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International Technical Voice Process | Foundever

International Technical Voice Process | Foundever

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Job Title :  International Voice process

Location : Uppal

Shift :  Night Shifts

Job Description :  We are looking for dedicated individuals to join our team as International Semi & chat Customer Support Executives with  Excellent communication.

Fresher : - 3lpa - 18000 / - The experience - 3.6lpa - 22500 / - TH

Eligibility Criteria :

  • Fresher or any BPO related experience. (10+2 undergraduates can apply)
  • Excellent verbal communication skills in English.
  • Ability to work night shifts.

Key Responsibilities :

  • Responding promptly to customer inquiries.
  • Troubleshooting and resolving product issues and concerns.
  • Ensuring customer satisfaction and providing professional customer support.
  • Handle international customer calls, emails, and chats with a focus on providing excellent customer service.
  • Resolve customer queries related to products / services offered by the company.
  • Work in an international call center environment with exposure to diverse cultures and time zones.
  • Develop strong communication skills to effectively handle complex customer issues.
  • Meet performance targets set by the organization.
  • Perks and benefits :

  • Performance-based Monthly & quarterly incentives.
  • Health insurance and other benefits.
  • Two-way transportation.
  • Skills Required

    International Voice Process, Technical, Voice support, technical voice

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    International Voice • Hyderabad / Secunderabad, Telangana

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